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Overview Closer Look Product Highlights Device Support Markets How to buy Requirements
Overview Download Datasheet
ManageExpress VoIP provides a secure web-based centralized provisioning and management solution for Cisco's Unified Communication Manager Express (CUCME) and Unity Express (CUE) products as well as Cisco Unified Communication Manager (CUCM) multi-tenant environment. The diversity of ManageExpress solves VoIP management problems across small to medium sized businesses, large enterprises, retail branches and service providers. Customers will appreciate this intuitive, highly scalable solution for setting-up and managing CUCM, CUCM Business Edition, CUCME, Unity and CUE across multiple sites. ManageExpress VoIP is a cost effective method for managing networked IP communications devices and offers an excellent choice for customers requiring a reliable, responsive solution for initial deployment, key administrative duties, and day-to-day maintenance activities.

Customers who invest in Cisco's Unified Communications products require management solutions that can be securely accessed from anywhere and will scale across geographically diverse organization. They want to make processes such as rollouts of new sites, moves-adds-deletes, CUE upgrades and other routine maintenance activities easier. Customers also want to control user access and user functionality within the Cisco Unified Communications products. Ultimately, they need a product that once it is set up can be automated to make these processes less labor intensive and frees up their best talent to focus more on core business issues.
 
A Closer Look  
If you would like to take a closer look at our ManageExpress VoIP solution, please get in touch with us and we will be happy to assist you. Please send an Email with your name and organization deails to . Please specify whether you would like us to schedule a demo of the product for you and/or you would like to receive an evaluation copy of the product.

Or, click the links below to send an online request for scheduling a demo or to request an evaluation copy.

Request a Demo 
Request Evaluation Copy 
 
Product Highlights
GUI-Based and Secure Allows authenticated access from anywhere using Internet Explorer or Firefox web browsers.
Multi-Site Management Scale from one site to tens of thousands of sites.
Mult-Tenant support Separate customers on a shared Cisco Call Manager Server by associating customer specific attributes such as Device Pool, Partition, Call Pickup Group, Calling Search Space and Voicemail Profiles ensuring that customers remain separated.
Audit Trail Records what operation was performed by who and when. Cisco Call Manager Support Manage Phones and Extensions as well as centralized CDR reporting for Cisco Call Manager.
Troubleshooting Quickly view exactly what is on the screen of an IP phone at a remote site. Monitor trunk status and phone status including checking if "DND" is set.
Role-Based Assess Control Create, distribute and manage access rights and level of interaction.
Bulk Operations Support Apply operations to multiple sites at one time.
Accelerate Deployments Capture expert knowledge into deployment sessions and bare metal provision IOS devices.
Policy Management Create templates to enforce consistency and simplify complex operations. Administrator defines Dial Peer, Extension and Phone Templates allowing operations staff to add trunks, extensions and phones with minimal training.
Voice Mailbox Management View, add or change mailbox settings.
Reports Provides feedback on successful/failed tasks and an opportunity to take action.
Image Management Manage IOS image and phone firmware loads by matching required device resources. Upgrade Cisco Unity Express.
Extension Plan Management Enforce consistency across multiple sites when adding and/or querying extensions.
Dial Peer Management Centralized dial peer and trunk management including bulk adds and modifies of all VoIP and Pots dial peers.
Enterprise Directory Integration Consistent identity and cost center management.
Notifications Send SNMP traps to upstream alert management systems.
Call Application Management TCL based auto attendant and Cisco Unity Express based auto attendant.
 
Device & Software Support
Cisco Integrated Service Router 800, 1800, 2800, and 3800 series
Cisco Integrated Service Router G2 900, 1900, 2900, and 3900 series
Cisco Integrated Access Device 2400 series
Cisco Small Business Unified Communications 500 series
Cisco Unified Communications Manager through version 8.6
Cisco Unified Communications Manager Express through version 9.0
Cisco Unity Connection version 8.6
Cisco Unity Express through version 9.0
Cisco Unified Survivable Remote Site Telephony
Cisco Analog Voice Gateways
 
Looking for Additional Device or Software Support 
 
Target Markets
Enterprise Enables the enterprise to cost-effectively manage a wide range of networked IP communication devices, while growing the solution to meet changing needs and evolving business requirements
Government Allows government agencies to reduce support and operational costs by automating provisioning processes and virtually eliminating the chance of human error
Financial Services Access rights and user privileges can be efficiently managed from a central interface, allowing employees to stay focused on their work without interruption
 
How to Buy
If you would like to buy this product, please get in touch with us by sending an Email to along with your name and organization details. We will contact you with purchase details.

Or, click the link below to send an online request for purchasing the product.

Purchase Request  
 
Minimum Installation Requirments

OS: Windows 2008 or 2008 R2 Server
Processor: 2.0 GHz or better
RAM: 8 GB
Disk Space: 40 GB
OS Services: IIS web and FTP
Browsers: Internet Explorer or Safari w/Adobe Flash Player
VMware Support: yes
VMware vMotion Support: yes
Cisco Services Ready Engine Virtualization (SRE-V) support: 700 and 900 series*
Database Server: Microsoft SQL 2008 or 2008R2**

* Requires VMware vSphere Hypervisor package
**Microsoft SQL 2008R2 Express is included with ManageExpress VoIP however it has a 10 GB database limit.

 
 
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